Having a reservation is essential for certain aspects of the app. Reservation is automatically retrieved when the guest is authenticated. However, sometimes things do not go as planned but Laso provides a way for the guest to retrieve their reservation manually.
Retrieving a reservation
- Go to home and tap “Retrieve reservation” card. Alternatively, go to Profile > Retrieve reservation
- Enter confirmation number and last name
- If Laso finds the reservation, it will automatically be added to the guest profile
