Metrics you can track with LasoExperience platform to improve guest experience as well as optimize your staff workflow include:
- Total bookings
- Total income
- Check-ins (frontdesk and via app)
- Check outs
- Room upgrades
- Offers taken
- Total messages
- Mobile key entry
Here is one example of analytics of guest usage insights. This is just an example. Every event that originates from the platform or external systems it connects to can be reported on. Options are infinite and with LasoExperience you get intelligence co-pilot to help your team into making strategic decisions for future guest engagement and help you design experiences to better fit your guests.
